About Me
I have a strong interest in people, organizations, and the systems in which they exist. I am drawn to systems thinking because I tend to look for connections rather than viewing people, organizations, or problems in isolation. People influence organizations, organizations influence people, and communication shapes how we understand one another, share ideas and knowledge, build relationships, and navigate change. Larger social, cultural, and institutional environments influence all of these processes. I am interested in those connections and in what becomes visible when we consider the whole rather than examining each part separately.
My perspective has been shaped by more than 25 years working with adult learners and more than 18 years in organizational environments, along with experience in higher education, research, and training and development. Across these experiences, communication has been a consistent part of how I work with people, share knowledge, support learning and development, and understand organizations and change.
I am particularly interested in how people and organizations understand who they are, how they develop and communicate that identity, and how they build relationships with others. These questions connect my research on identity and development with my growing work in communication, public relations, marketing, and branding, as well as my longstanding interest in individual and organizational development. I am interested in how these processes intersect and how they unfold within the larger systems around us.
Credentials
Skills
Coaching
My coaching work is grounded in formal training across career coaching, positive psychology, solution-focused coaching, and transformational coaching. I have coached individuals and teams both within and outside of workplace settings, supporting goal clarity, decision making, and sustainable behavior change. My approach integrates evidence-based coaching methods with an understanding of individual context, systems, and role demands, allowing coaching to remain practical, reflective, and adaptable to real-world conditions.
Marketing
My marketing skill is grounded in formal training, established marketing models and decision tools, and systems-based thinking. I hold the Professional Certified Marketer (PCM) credential from the American Marketing Association and the Certified Digital Marketing Professional (CDMP) designation from the Digital Marketing Institute. My work draws on evidence-based marketing strategy, ethical practice, and consumer psychology, with particular attention to identity, context, and long-term brand development. Through advanced graduate study and certification-based application, I focus on translating research, data, and strategic models into clear, practical marketing decisions that support sustainable growth.
Training and Development
I bring more than three decades of experience in training and development across corporate, small business, and public service organizations, along with 17 years of teaching in higher education. I have designed and led training initiatives for diverse teams and environments, grounded in a strong foundation in learning theory and instructional design. My approach combines evidence-based learning principles with practical implementation to support organizational goals and improve measurable performance.
Program Evaluation
I apply a research-driven approach to program evaluation, drawing on strong training in research methods, data analysis, and continuous improvement practices. My work includes assessing training and organizational initiatives, identifying performance gaps, and using structured evaluation frameworks to guide program refinement. With experience in process improvement and evidence-based decision making, I focus on evaluation that informs practical changes and supports effective outcomes.
Organizational Development and Change Management
I bring formal training and professional certification in organizational and change coaching, supported by a combined background in business and psychology. I have taught change management and applied its principles to support organizational adaptation, leadership development, and performance improvement. My approach uses established change frameworks and coaching methods to help organizations plan, implement, and sustain effective change initiatives.